Head of Operations – Gwella
The Head of Operations is responsible for leading Gwella’s leisure operations, ensuring that all are well managed, commercially effective, customer focused, and compliant. This includes our leisure centres at Deeside (including its iconic ice-rink), Flint, Mold and Buckley.
Reporting to the Managing Director the post holder will:
• Provide clear leadership across multiple leisure sites, setting and maintaining high standards of performance
• Lead commercial performance across leisure operations, attractions, catering and secondary spend
• Drive consistency of service quality and customer experience
• Oversee day to day estate management, maintenance coordination and facilities planning
• Build a positive, capable and motivated operational workforce
This is a senior role requiring strong people leadership and hands on operational experience at the appropriate level.Job Description & Person Specification
Apply
Upload CV or Complete Online Application
- Pay Rate : £61,243-£68,638 per annum
- Position Reference Number : n/a
- Location : Gwella Head Office, Deeside Leisure Centre, Queensferry
- Hours : 37 hours per week
- Contact Officer : [email protected]
- Application Closing Date : Sunday 28 June 2026
- Benefits : Com
English