DBS Helpline & Contact Details

The DBS helpline is available from 9am – 5pm (excluding weekends and bank holidays).

The WSA understands that each organisation is unique and can tailor our service to you. Please contact the Vibrant Nation team via the dedicated bilingual DBS helpline. If you are an organisation looking for support in setting up the DBS service we’d be happy to support. Equally, if you are an ID verifier or applicant looking for guidance on the DBS system and DBS process, please do not hesitate to get in touch with the Vibrant Nation team.

DBS Helpline

029 2033 4995

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