WSA & Vibrant Nation DBS Testimonials

Please find below a selection of testimonials given by some of the organisations that have used the Welsh Sports Association (WSA) and Vibrant Nation for their DBS needs.

Finding the WSA for DBS checks came at just the right time for us. Previously, we were using a larger Trust to administer our DBS checks before but this process was so lengthy, waiting for application forms to be sent to us and posting the completed forms back to them so that they could then send these forms off for processing!

Using the WSA has completely streamlined our DBS checking process. It’s a very easy sign up process. The portal is very user-friendly from an administrator’s and employee’s point of view. As an administrator, you create the online application and the system then automatically sends the employee an invitation to complete their online DBS application. Once the employee has completed their details online, you verify the individual’s evidence and then simply click a button to submit the DBS check for processing. The scheme is very cost effective, the turnaround for the results is very quick and their customer service is great. Highly recommend.

Sarah Brooke, Training and Payroll Manager Dacorum Sports Trust

I have been in close contact with the WSA and more recently Vibrant Nation, using the DBS service for the past two years. I have found staff to be pleasant and accommodating and willing to assist with any queries. Any issues that have been raised have been dealt with promptly and efficiently. Staff are always pleasant, and willing to help.

Clive Chard, Safeguarding Manager WRU

Efficient and polite service and all queries are handled appropriately. Great knowledge of the system.

Sian Jones, Safeguarding Manager FAW

The service we receive through Vibrant Nation is excellent, communications are clear and concise and the response time for enquiries is prompt.  As a customer we were able to discuss the options best suited to our needs to ensure we receive relevant information.  Feedback from end users for the DBS checking includes a simple and efficient system that is easy to use.  I would not hesitate in recommending the Welsh Sports Association for DBS services.                            

Zita Cameron, Head of Governance Swim Wales

We recently started using the online DBS service, which we found to be user friendly and much easier to use than we had thought it would be. It’s very quick & efficient. We needed a job role added to the list which was added with no problem. Josephine is very helpful in answering any queries that we might have. The turnaround time for completing the full DBS check was less than a week, this was from us in-putting the staff members details, completing the application form, checking off the ID and completing the application.

Cei Pearson, Torfaen Leisure Trust

It is a very intuitive, user friendly system and the customer service is excellent when we’ve ever required any support. It’s a cost effective and efficient way to carry out this important function and I can’t recommend them highly enough.

Rhian Pearce, CEO Table Tennis Wales

Vibrant Nation provide a great service to us and our members – always quick to set up new users and get them up and running as quickly as possible.

Jen Browning, CEO Canoe Wales

The system is easy to use and there is excellent support when needed.

Sian Simmons, Lead Child Protection Officer Wales Golf

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