WSA & Vibrant Nation DBS Testimonials

“I have been in close contact with the WSA and more recently Vibrant Nation, using the DBS service for the past two years. I have found staff to be pleasant and accommodating and willing to assist with any queries. Any issues that have been raised have been dealt with promptly and efficiently. Staff are always pleasant, and willing to help.”

Clive Chard, Safeguarding Manager WRU

Efficient and polite service and all queries are handled appropriately. Great knowledge of the system.

Sian Jones, Safeguarding Manager FAW

The service we receive through Vibrant Nation is excellent, communications are clear and concise and the response time for enquiries is prompt.  As a customer we were able to discuss the options best suited to our needs to ensure we receive relevant information.  Feedback from end users for the DBS checking includes a simple and efficient system that is easy to use.  I would not hesitate in recommending the Welsh Sports Association for DBS services.                            

Zita Cameron, Head of Governance Swim Wales

We recently started using the online DBS service, which we found to be user friendly and much easier to use than we had thought it would be. It’s very quick & efficient. We needed a job role added to the list which was added with no problem. Josephine is very helpful in answering any queries that we might have. The turnaround time for completing the full DBS check was less than a week, this was from us in-putting the staff members details, completing the application form, checking off the ID and completing the application.

Cei Pearson, Torfaen Leisure Trust

“It is a very intuitive, user friendly system and the customer service is excellent when we’ve ever required any support. It’s a cost effective and efficient way to carry out this important function and I can’t recommend them highly enough.”

Rhian Pearce, CEO Table Tennis Wales

“Vibrant Nation provide a great service to us and our members – always quick to set up new users and get them up and running as quickly as possible.”

Jen Browning, CEO Canoe Wales

“The system is easy to use and there is excellent support when needed.”

Sian Simmons, Lead Child Protection Officer Wales Golf

Our Partners

Scroll to Top